Host Ira Glass talks to evacuees about what it's like to live on a cot in the Astrodome and the Reliant convention center next door. The lights never go out, and the p.a. runs announcements all day. But there are some upsides. (7 minutes)
Reporter Katie Mingle wonders why the 211 hotline in the San Francisco Bay Area for people experiencing homelessness so often turns out to be a dead end for them.
